Kokoro Japanese Art

art with heart

Delivery/Tax/Returns

Delivery Terms

Delivery costs will be confirmed with the customer upon receipt of an order and added to invoice price. Delivery in the UK is by First Class Recorded post. Delivery outside of the UK is by Recorded International Airmail. All items are sent in suitable art packaging. See our Terms & Conditions for further details.

TAX

Orders delivered to outside the EEC may be subject to duties and taxes beyond our control. See our Terms & Conditions for further details.

Returns and Claims

You may cancel your order for any reason within 7 working days of receipt of the goods. A refund will be made within 30 days of your cancellation, minus shipping costs incurred by ourselves, subject to the return of the goods in perfect condition within that period of time.

If you believe the goods ordered to be faulty or damaged in any way, you must notify us within seven working days of receipt. We will offer a full refund if satisfied with your claim. See our Terms & Conditions for further details.